Privacy policy - Picly
This is a translation for your convenience. The Hebrew version is the binding one: עברית
1. General
Picly respects its users' privacy and acts in accordance with Israel's Privacy Protection Law. Using the system constitutes agreement to this policy.
2. Information we collect
Information the user provides: name, phone and email address.
User content: photos and other media files.
Technical information:IP address, device type, operating system, site usage data, and the browser you started a project from (for example a regular browser or Instagram's in-app browser).
How you reached the site: we record how you reached the site, such as the campaign or the referring site, together with your order.
3. Use of artificial intelligence (AI)
Photos are sent for processing by AI engines and third-party services in order to create the video. The user confirms and understands that the photos are processed automatically, that errors in recognition or animation may occur, and that there is no guarantee of full accuracy.
4. Purposes of using the information
The information is used for:
- Creating the video
- Improving the service
- Technical support
- Securing the system
- Contacting the user about the project
The company does not sell personal information to third parties.
5. Sharing information with third parties
The system uses:
- AI providers
- Cloud and storage services
- Analytics services
- Communication and support services
Information is shared only to operate the service, produce the video, secure it, and improve the user experience.
6. Data retention
Source photos may be kept for the period needed to create the video, handle faults, provide support and improve the service. Final products may be kept for a limited period (up to 10 days for a video) so the user can download them or get support.
The company may delete files and products after the service period ends or at its discretion.
7. Information security
The company uses accepted security measures, but cannot guarantee complete protection against breaches, faults or unauthorized access.
8. Minors
Photos of minors may be uploaded only under the responsibility of a parent or legal guardian. The user declares that they are authorized to upload the photos and have received all the consents required for it.
9. The user's rights
The user may request to:
- Review their information
- Correct information
- Delete personal information
Requests will be handled in accordance with the law.